Under the rules of GDPR, a User has the 'right to be forgotten' requiring you to delete their User account from the LMS. Deleting a User will permanently remove all personal information.
Only the Super Administrator can delete a User account and the account must first be Archived. To learn how to Archive an account, please see the Archive a User's account guide.
To delete a User, first locate them in the Organisation & Users area of the system.
Tip: to view Archived Users, click on the Show dropdown list and select Archived.
Click on their Username to view their profile.
Click on the Details tab on the left-hand side, then click on the Delete User button.
A popup box will appear warning you that deleting a User is permanent and cannot be undone. Only if you are sure you wish to proceed click on the Delete User button, otherwise click on Cancel.
To enable automatic Archiving and Deleting of User Accounts, please see the Automatically Archive and Delete Users guide.