This guide is only applicable to Users who access the LMS via Access Workspace. If you don't use Workspace, please see the guide Allocate System Roles for updating a User's role directly in the LMS.
Once logged in to Access Workspace, click on to open the Members tab.
This will display all of your Users.
Search for the User you want to archive using the search field.
Click the 3-dot menu in the top right corner of the User's card and click Manage Roles.
Choose either User, Administrator or No access from the Learning dropdown menu. Then click Save Changes.
Ticks the system role Administrator on the User's profile within the LMS and gives the User permission to:
Creates a standard User on the LMS with no special permissions.
The User can access their own activity and, if they are a manager, they can monitor the activity for their Reports (see the guide What are System Roles? for more details on what a Line Manager can do).
The User will not be able to access the LMS and will not see the Learning option in the 9-dot menu.
If the user had access to the LMS previously, this will revoke their access.
Click Apply in the confirmation window.
You may briefly see a progress dial while the role is updated.
Once the role has been updated a confirmation window will appear. Click Close.
It is possible to update multiple Users at once. See the guide Manage access to the LMS for multiple Users via Access Workspace for how to do this.