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Zendesk Admin

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Activity overview

Latest activity by Zendesk Admin
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    Zendesk Admin created an article,

    Create a chaser email to remind Users to complete an Activity

    Find the Activity (see Find content in Find Learning or Find content in Content Manager if you're unsure how to do this) you would like to assign an Email Reminder to and go into its administration...

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    Zendesk Admin created an article,

    Delete a question from a Gamebrain

    Navigate to Content Manager via the Menu. Search for the Gamebrain under the Manage tab and click on the Name of the Gamebrain you wish to edit. Click on the Questions tab. Click the pencil icon...

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    Zendesk Admin created an article,

    Edit the details of a Gamebrain

    Navigate to Content Manager via the Menu. Under the Manage tab search for and click on the Name of the Gamebrain you want to edit. Click on the Details tab. You can edit the Name and Category of...

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    Zendesk Admin created an article,

    The Actions toolbox

    The Actions toolbox can be found in a User's profile, and allows Administrators to carry out the following tasks: Update a User's login details Change a User's password Reset a User's password Unl...

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    Zendesk Admin created an article,

    Cookies used in the LMS

    The AccessLMS uses cookies which are core to the functionality of the LMS, for ensuring security and help to provide a consistent service for the User. The essential cookies we use are listed below...

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    Zendesk Admin created an article,

    Update a User Role via Access Workspace

    This guide is only applicable to Users who access the LMS via Access Workspace. If you don't use Workspace, please see the guide Allocate System Roles for updating a User's role directly in the LMS...

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    Zendesk Admin created an article,

    Archive a User on the LMS via Access Workspace

    This guide is only applicable for users who access the LMS via Access Workspace. If you are not a Workspace user the Archive a User's account guide will show you how to archive users from the LMS. ...

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    Zendesk Admin created an article,

    Manage access to the LMS for multiple Users via Access Workspace

    Only applicable to Access Workspace users. It is possible to assign the same system role to multiple users on the LMS at once. You can remove access to the LMS in the same way. In Workspace, click ...

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    Zendesk Admin created an article,

    What is Access Workspace?

    Access Workspace is a software solution which enables you to access all your business process software in one place, with a single sign-on. The LMS is a fully integrated tool within the Access Work...

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    Zendesk Admin created an article,

    Access the LMS within Access Workspace

    If you use Access Workspace to access your LMS, you will need to first log in to your Workspace account where you can access the LMS through single-sign on.  If you would like to know more about Ac...