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Zendesk Admin

  • Total activity 762
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Activity overview

Latest activity by Zendesk Admin
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    Zendesk Admin created an article,

    Additional Information

    In the Additional Information tab of a User's profile you will be able to see any Personal Custom Fields which have been created relevant for your Organisation to record additional data about the U...

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    Zendesk Admin created an article,

    Create Personal Custom Fields

    Use Personal Custom Fields to capture additional information about your Users which can be held within their profile and can be reported on. Only Super Administrators can create Personal Custom Fie...

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    Zendesk Admin created an article,

    Tag minds-i activities for CPD

    If you would like an activity to count towards a User's CPD after they have viewed it within the minds-i app, you can do this within the Unicorn LMS. Navigate to Content Manager and click the activ...

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    Zendesk Admin created an article,

    Customise online invoices

    Super Administrators are able to customise their online invoices to add their organisation's logo, address and other details. To do this, navigate to the Settings tab within the Finance area. Here ...

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    Zendesk Admin created an article,

    View online invoices across an entire Organisation

    Online invoicing is only available to clients who have eCommerce enabled on their LMS. If you would like to enable eCommerce on your site, please discuss this with your Customer Success Manager. As...

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    Zendesk Admin created an article,

    View online invoices across an Organisation Unit

    Online invoicing is only available to clients who have eCommerce enabled on their LMS. If you would like to enable eCommerce on your site, please discuss this with your Customer Success Manager. Ad...

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    Zendesk Admin created an article,

    View a specific User's online invoices

    Online invoicing is only available to clients who have eCommerce enabled on their LMS. If you would like to enable eCommerce on your site, please discuss this with your Customer Success Manager. Us...

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    Zendesk Admin created an article,

    Branch to a new page in eCreator

    In eCreator, you can control which page a User navigates to next. By default, when you create your eCreator course the next page button will take the User to the next page in the course sequence. F...

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    Zendesk Admin created an article,

    Add a popup to an eCreator page

    You can add popups to items in your eCreator page using the Link tool. Adding popups in your eCreator courses is an effective way of providing learners with extra information or a click to reveal i...

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    Zendesk Admin created an article,

    Using the Link tool in eCreator

    In eCreator you can use the Link tool to do the following: Add an external URL to an eCreator page Add a document link to an eCreator page Change the colour of text links in line with your theme c...