Avatar

Zendesk Admin

  • Total activity 864
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 1
  • Subscriptions 436

Activity overview

Latest activity by Zendesk Admin
  • Avatar

    Zendesk Admin created an article,

    Set who will receive Form withdrawal/rejection emails

    If a Form Template contains any element of validation, Super Administrators can choose who should receive an email notifying them if the Form is withdrawn or rejected.  Navigate to the Workflow tab...

  • Avatar

    Zendesk Admin created an article,

    Edit a Resource Space

    To edit an existing Space, click on its name from the Resources page. Hover over the Tools dropdown menu and click Edit Space Details. You will be taken to the Details tab for your Space, where y...

  • Avatar

    Zendesk Admin created an article,

    Link to a document within a Resource Page

    You can link to documents within a Page. This enables the User to click on text or an image within the Page to download the document. The document must first be uploaded to the Page as an Attachmen...

  • Avatar

    Zendesk Admin created an article,

    Add an image to a Resource Page

    You can add images to your Pages to make them more visually engaging. You can also use images as links to external websites or other places within your LMS, or as a way for the User to download a d...

  • Avatar

    Zendesk Admin created an article,

    Upload attachments to a Resources Space or Page

    To add images and links to external documents to your Pages, you first need to upload the relevant file. From within a Page, hover over the Tools dropdown menu and click Upload a file. In the popu...

  • Avatar

    Zendesk Admin created an article,

    Edit a Resource Page

    After you have created a Resource Page, you can access it by clicking the title of the Space it's in. You will then see a list of the Pages within the Space. Click on the title of the Page you wan...

  • Avatar

    Zendesk Admin created an article,

    Delete a Resource Page

    To delete a Page from within a Resource Space, hover over the Tools dropdown menu from within the Page and click Delete Page. A popup will open prompting you to confirm you want to delete the Page...

  • Avatar

    Zendesk Admin created an article,

    Create a Resource Page

    You can create a single Page or multiple Pages as a way to organise the information within the Space. For an overview of the Resources area, see the Introduction to Resources guide. Start within a ...

  • Avatar

    Zendesk Admin created an article,

    Delete a Resource Space

    To delete an existing Space, click on its name from the Resources page. Hover over the Tools dropdown menu and click Delete Space. A popup will open prompting you to confirm whether you want to d...

  • Avatar

    Zendesk Admin created an article,

    Create a Resource Space

    If you are new to using Spaces, you can read an Introduction to Resources. Super Administrators can create new Spaces. Navigate to Resources via the Menu. Hover over the Tools dropdown menu and cli...