In acting as a service provider, Access Group, which encompasses Unicorn, Riliance, Socrates, MicroLearn and SafetyMedia, has taken reasonable steps to incorporate current best practices in its content and software services. This includes its web technology and online training materials, which enable them to be accessible by as many people as possible; including those with disabilities.
These practices include, but may not be limited to*:
- Provision of textual versions for all multimedia elements used (e.g. audio, video, animation)
- Usable designs with clear and consistent navigational elements, and distinct contrast between text and background colours
- No use of blinking or flashing content
- Compliance with the latest W3C recommendations for HTML and CSS, including use of semantic web mark-up
- Ensuring that the content achieves conforms where applicable with Web Content Accessibility Guidelines (WCAG) 2.0
- Use of plain English, where applicable to the subject matter
*As Access Group has grown through acquisition, its digital content has therefore been created by several different prior companies. Due to this there are some differences between look and feel of the content by the nature of the different authoring tools used and of course the subject matter. Content has also been built over time, but a robust review schedule is in place to ensure content is consistently reviewed to bring in line with the above.
Specifically, for partially sighted users there are features built into commonly used operating systems and web browsers which can provide assistance. Modern web browsers support zooming and Microsoft Windows has a built in magnifier which can be used for enlarging specific areas of the screen.
Whilst accessibility guidelines are written for websites and we use web technologies to create our eLearning, the interactive nature and rich user experience causes a conflict between offering it with high levels of engaging interactivity and reducing interactivity to make it accessible to everyone. To aid this users and administrators have the ability to print a full textual PDF version of all courses via an on screen print facility.
In addition to the above, we work to an internal set of design principles. These show that what we take in to consideration when creating e-content such as, but not limited to:
- Continued provision of transcripts of audio and video
- A print to PDF function that clients can use with JAWS reader and similar
- Stricter standards for use of colour to aid common colour blindness
- Guidelines on maximum course and activity length
- Continued use of plain English (where appropriate given the topic)
- Using texture in place of a colour (where appropriate)
- All activities to be scalable depending on the size of the window*
*There is no other form of text size alteration within the functionality of the content window however.
Note: Access Group also makes available third-party content to customers through its web services. Whilst we are not directly responsible for the creation and maintenance of the content, we do regularly review said content against the above to ensure that where ever possible if also confirms to our practices.