If you have Direct Debit support set up on your site, Super Administrators can manage the settings in Site Settings. Navigate to Site Settings via the Menu and click on Finance.
The below table explains the different parts of this page.
| GoCardless Status |
In the above example, the green dot indicates that the Direct Debit link is live. If there is a different status this may indicate that the Direct Debit link is not working correctly and you should contact the support team to investigate. |
| Payment Reference | Enter a reference which will appear as a reference on both your own statement and that of the person making the payment. |
| Payment Description | Build a payment description using the parameters listed in the table underneath. A description of each parameter is given in the table. |
| Payment Description Item Template | This description makes up the {Items} parameter in the above Payment Description. |